Right-click on it, and then click on Properties.In the Local User and Groups window, click on the Users folder, and select the locked account.Open the Run prompt (Win + R), and type lusrmgr.It can be done using the Local User and Groups Tool. How do I fix the sign in option is disabled? Press Win+S to access taskbar search, type in devmgmt. Hence uninstall the buggy driver and restart the device to check for the issue. This eventually leads to the malfunction of this biometric service in Windows 10. The drivers might get corrupted at some point either by some process or through updates. Why is my fingerprint currently unavailable? Modify Windows Hello Group Policy settings.Enable Biometrics in Group Policy Editor.Reset fingerprint & facial recognition options.
What to do if Windows Hello fingerprint is not working?įixes For Windows Hello Fingerprint Not Working In Windows 10 To check for updates, select Start > Settings > Update & security > Windows Update > Check for updates.
Updating your Surface might fix issues you’re having with Windows Hello. There may be hardware driver updates that are available or pending a restart. Clearing all the contents of the NGC folder from your computer can fix the problem for you.
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